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box asking if Mozilla Firefox can make changes to the computer harddrive

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A box appeared on the screen asking if Mozilla Firefox can make changes to the computer harddrive. I contacted Trend Micro Security and they said Mozilla Firefox wouldn't want to make changes on my harddrive. I have just paid for a technician to remove viruses on my computer so I am now very suspicious of anyone who wants to change the harddrive. Trend Micro again cleared my computer of viruses but I want to know if the box requesting to make changes came from Mozilla.

A box appeared on the screen asking if Mozilla Firefox can make changes to the computer harddrive. I contacted Trend Micro Security and they said Mozilla Firefox wouldn't want to make changes on my harddrive. I have just paid for a technician to remove viruses on my computer so I am now very suspicious of anyone who wants to change the harddrive. Trend Micro again cleared my computer of viruses but I want to know if the box requesting to make changes came from Mozilla.

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Firefox needs to be allowed to make changes to your hard drive to save cookies, bookmarks, browser history, passwords, etc.

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Check that you do not run Firefox as Administrator.
Right-click the Firefox desktop shortcut and choose "Properties".
Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program directory.