This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

On Nov 17, 2011 suddenly cannot connect to Yahoo mail using FIrefox; works fine with Internet explorer. I have the yahoo classic; the updates do not work for me (visibility etc)What is the problem?

  • 4 fhreagra
  • 16 leis an bhfadhb seo
  • 33 views
  • Freagra is déanaí ó magplex

more options

Sorry, I can connect, and open e mails on my PC from my in box; the headers etc ie who it is from appear, but the message space is blank. Also the buttons at the top of the space for deleting etc are different and some are blank. Even with explorer the buttons are changed.

My son is having the same problem today with a Mac using, I believe the Safari browser

Sorry, I can connect, and open e mails on my PC from my in box; the headers etc ie who it is from appear, but the message space is blank. Also the buttons at the top of the space for deleting etc are different and some are blank. Even with explorer the buttons are changed. My son is having the same problem today with a Mac using, I believe the Safari browser

All Replies (4)

more options

Upgrade your browser to Firefox 8 and check

more options

Today nov 18 2011; everything is back ato normal ie yahoo works on Firefox,

Thanks for your help. However it led a to a new "problem", cannot find anywhere, under properties or elsewhere, what version of FIrefox I have; properties say the firefox file was created Oct 28 2011.

more options

I had a similar problem with Gmail and finally noticed it had to do with AdBlock Plus. When Adblock is switched off, the messages were viewed correctly.

How to solve it and stay using AdBlock Plus

Go to "Tools", choose "Add-ons" > "AdBlock Plus Options" > "Filters" > "Update All Subscriptions"

Reload Yahoo mail and your problem will be solved.

more options

I have no add-ons to remove. I keep th ingssimple. On Nov 18 all corrected without me doing anything;still okay.

thanks