This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Hi, Have tried searching the bookmarks database. Can't find my problem addressed :9

  • 4 fhreagra
  • 5 leis an bhfadhb seo
  • 9 views
  • Freagra is déanaí ó mitsy

more options

Hi, Have tried searching the database. Can't find my problem addressed. I have lost one folder in my bookmarks and all of its contents. Went to all of the sites in that folder and downloaded them again. Some of the new downloads don't show up in the bookmarks list even though it says, site is bookmarked? What do I need to do to see all of the contents in that folder, please? Thanks.

Hi, Have tried searching the database. Can't find my problem addressed. I have lost one folder in my bookmarks and all of its contents. Went to all of the sites in that folder and downloaded them again. Some of the new downloads don't show up in the bookmarks list even though it says, site is bookmarked? What do I need to do to see all of the contents in that folder, please? Thanks.

Réiteach roghnaithe

Hi Again!

Of all the silly things to have happened. I just discovered the missing folder and all it's files hidden inside a different folder altogether, way down on the bottom!!

Many thanks. All is well now :D

Read this answer in context 👍 1

All Replies (4)

more options
more options

Thank you so much for trying to help me. So sorry that I am computer illiterate :)

Using your first alternate suggestion I closed down the computer completely. When reopened it was the same.

Downloaded the Maintenance Add-On and did All>Execute. Some changes were made but the problem remained the same.

Following your second suggestion I deleted the places.squite folder and reopened FF. The problem remains...

For your information - don't know if it matters, both my bookmarks folder and my bookmarksbackups folder are empty. Screen shot attached.

Oooff - now I am getting upload invalid and I don't know why! I saved them both as .jpg

So sorry to be thick! Can you help? Thank you.

more options

Went back and did the screen shots again. Here they are:

more options

Réiteach Roghnaithe

Hi Again!

Of all the silly things to have happened. I just discovered the missing folder and all it's files hidden inside a different folder altogether, way down on the bottom!!

Many thanks. All is well now :D