This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My bookmarks window disappears and reappears anytime I try to add a bookmark

  • 1 freagra
  • 7 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó John99

shespnz
shespnz
more options

Anytime I hot the Bookmarks button or Control+D, the bookmarks window isn't visible. I have to drag my mouse arrow over to the top right corner of the screen to get it to appear, but then is disappears again unless I continuously move my mouse arrow around the small area in the top right hand corner of the screen. I'm using version 8.0.

Anytime I hot the Bookmarks button or Control+D, the bookmarks window isn't visible. I have to drag my mouse arrow over to the top right corner of the screen to get it to appear, but then is disappears again unless I continuously move my mouse arrow around the small area in the top right hand corner of the screen. I'm using version 8.0.

All Replies (1)

John99
John99
more options

You can not get bookmarks using either the keyboard shortcut or the menu icons so possibly some other extension is interfering. Try in safe mode

  • do not make changes in the first window, just click on continue.
  • use only the default theme
  • if problems persist, then whilst still in safe mode disable all plugins

If the above actions fail ( THIS LOOSES CUSTOMISATIONS ) then use the safe mode startup option that resets toolbars and controls.