This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why the "Import Data from Another Browser" option cannot be chosen

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó the-edmeister

Maia_Maia
Maia_Maia
more options

I click on History on the menu, then, Show All History option, a new window appears called Library. I click on the button: 'Import and Backups', a drop down menu appears with the option 'Import Data from Another Browser'; however, this option in my browser is light gray, i.e. I cannot choose it. Why?

I click on History on the menu, then, Show All History option, a new window appears called Library. I click on the button: 'Import and Backups', a drop down menu appears with the option 'Import Data from Another Browser'; however, this option in my browser is light gray, i.e. I cannot choose it. Why?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Are you in the Private Browsing mode when you try that Import menu item?

http://support.mozilla.com/en-US/kb/Private+Browsing