This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

natwest online site will not load

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 16 views
  • Freagra is déanaí ó Graham

Graham
Graham
more options

when firefox starts and no other web site has been visited AND clear recent history has been done then natwest on line banking will not load. If i load e bay first then goto natwest it loads fine !!!! Any suggestions ?

when firefox starts and no other web site has been visited AND clear recent history has been done then natwest on line banking will not load. If i load e bay first then goto natwest it loads fine !!!! Any suggestions ?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What is wrong with loading that site?

Is it a problem with a secure (https) connection?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Graham
Graham Úinéir na ceiste
more options

Tried cor -el suggestion but problem still manifests itself the same. Clear recent history from tools then go to natwest site using bookmarks. If i stop the website loading and then "reload current page" the site will load ok. Also if i go to another site, such as e bay , and then go to natwest site it will load ok !!! Very confusing. This has only happened since going to 8.0.1 version of firefox.