This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Applications, including Firefox and Pandora, do not recognize that I have updated to v 9.0.1 of Firefox, even thought I ahve updated to it twice. What can I do to have other applications recognize I am using Firefox 9.0.1?

  • 2 fhreagra
  • 12 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó ideato

more options

I have updated to Firefox 9.0.1 on two occasions. I am still receiving messages from Firefox and Mozilla among others requesting me to upgrade to the latest version of Firefox in order for my system to function. When I do a Help>About Firefox, it shows that I am using version 9.0.1. What additional steps are required in order for other applications, including Firefox, to recognize that I am using version 9.0.1? Thanks. Rory

I have updated to Firefox 9.0.1 on two occasions. I am still receiving messages from Firefox and Mozilla among others requesting me to upgrade to the latest version of Firefox in order for my system to function. When I do a Help>About Firefox, it shows that I am using version 9.0.1. What additional steps are required in order for other applications, including Firefox, to recognize that I am using version 9.0.1? Thanks. Rory

Réiteach roghnaithe

Your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.5.7

see your user agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 FBSMTWB

reset user agent as mha007 reply above

see also these pages and threads about Fast Browser Search (FBSMTWB in the user agent).

http://help.fastbrowsersearch.com/

http://www.pccybertek.com/2009/05/remove-fast-browser-search


thank you

Read this answer in context 👍 1

All Replies (2)

more options

You have a corrupt User Agent. Its showing that you are using Firefox 3.5.7. Perform the suggestions mentioned in the following articles:

Check and tell if its working.

more options

Réiteach Roghnaithe

Your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.5.7

see your user agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 FBSMTWB

reset user agent as mha007 reply above

see also these pages and threads about Fast Browser Search (FBSMTWB in the user agent).

http://help.fastbrowsersearch.com/

http://www.pccybertek.com/2009/05/remove-fast-browser-search


thank you