This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does the Adobe Acrobat plugin crash everytime I open a PDF?

  • 1 freagra
  • 63 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó Matt_G

WDWPhishFan
WDWPhishFan
more options

I am currently running the Firefox 11.0, which is the most up-to-date version as of this writing. Every time I open a PDF file, it says that "Adobe Acrobat plugin has crashed". I have Adobe Acrobat 9 Pro, which came as part of my school's standard software package. The Mozilla website says I have the most up-to-date version of the Acrobat plugin.

P.S. I recently updated my version of Adobe Reader X to try to fix the problem, but that didn't work. I'm not entirely sure how Reader is related to Acrobat, so I don't know if that would affect my ability to read PDFs in Firefox.

I am currently running the Firefox 11.0, which is the most up-to-date version as of this writing. Every time I open a PDF file, it says that "Adobe Acrobat plugin has crashed". I have Adobe Acrobat 9 Pro, which came as part of my school's standard software package. The Mozilla website says I have the most up-to-date version of the Acrobat plugin. P.S. I recently updated my version of Adobe Reader X to try to fix the problem, but that didn't work. I'm not entirely sure how Reader is related to Acrobat, so I don't know if that would affect my ability to read PDFs in Firefox.

All Replies (1)

Matt_G
Matt_G
more options

hi WDWPhishFan,

Have you looked at Adobe Flash plugin has crashed - Prevent it from happening again and View PDF files using Firefox’s built-in viewer?

The first article has a lot of good troubleshooting steps that might help. The second article actual lists a couple of plugins that can be used for opening PDF files. I'd give both of them a try just in case.

Hopefully this helps!