This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox Mobile Personas don't work

  • 2 fhreagra
  • 5 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Mominator

Mominator
Mominator
more options

I've tried to use Personas on Firefox Mobile. When I go to the Personas website to pick one, it says that I must install Firefox first. I have already installed Firefox on my phone (Samsung Galaxy 2), but the Personas website is ignoring it.

I've tried to use Personas on Firefox Mobile. When I go to the Personas website to pick one, it says that I must install Firefox first. I have already installed Firefox on my phone (Samsung Galaxy 2), but the Personas website is ignoring it.

All Replies (2)

mluna
mluna
more options

Hi,

I"m sorry you're having this problem with Firefox mobile. I think you need to install the Personas add-on first.

To install the personas add-on, in Firefox mobile swipe left and tap the gear button at the bottom right. Then, tap the puzzle piece icon at the top to open the add-ons manager. Search for personas and install the personas add-on.

After you have the personas add-on installed you should be able to go to http://getpersonas.com and try on the mobile personas.

Thanks, Michelle

Mominator
Mominator Úinéir na ceiste
more options

I have Firefox Mobile on my phone. I've had the Personas add-on installed since I got Firefox Mobile. When I try to get Personas, I get the message, "You need Firefox to install add-ons." I have Firefox installed. I have Personas installed. I have no Personas because the Personas website says that I need to install Firefox to get Personas. I have a Samsung Galaxy S2, which is on the list of phones compatible with Firefox Mobile.

Athraithe ag Mominator ar