This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My homepage is somehow Bank of America's site and when I reset it and close and re-open Firefox it's back to BoA.

  • 3 fhreagra
  • 23 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó goldiesmarv

mags4225
mags4225
more options

I have no idea how BoA got set as my homepage, but now I can't get rid of it. I've tried starting in Firefox safe mode and resetting the preferences to default only to have it open with BoA as the homepage anyways. And yes, I have tried setting what I want (Google) as my homepage, with the same results. I even (finally) updated to the most recent version of Firefox and retried everything, to no avail. I'd appreciate any help I can get on this. I don't even use Bank of America!

I have no idea how BoA got set as my homepage, but now I can't get rid of it. I've tried starting in Firefox safe mode and resetting the preferences to default only to have it open with BoA as the homepage anyways. And yes, I have tried setting what I want (Google) as my homepage, with the same results. I even (finally) updated to the most recent version of Firefox and retried everything, to no avail. I'd appreciate any help I can get on this. I don't even use Bank of America!

All Replies (3)

Tristan C.
Tristan C.
more options

Try clearing your cache and deleting all your cookies then set your home page to the desired URL. Try in different orders (set home page -> clear cache & cookies) if it doesn't work at first.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

goldiesmarv
goldiesmarv
more options

I had this problem too. I had to completely uninstall Firefox - not just reset my settings, but uninstall EVERYTHING and download a totally clean version. Nothing else worked. It's a pain, and I hope someone can come up with a better solution, but at least it fixed it.

I also had the same issue with IE9, but IE is so hard to completely uninstall that I haven't been able to fix it; after uninstalling and deleting everything, then downloading IE8 instead, it still persists. Oh, well - Internet Explorer sucks anyway.

Athraithe ag goldiesmarv ar