This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Printing only blank pages and Page setup dialog box is black

  • 2 fhreagra
  • 8 leis an bhfadhb seo
  • 17 views
  • Freagra is déanaí ó justacoupe

Lexiekin
Lexiekin
more options

When I go to firefox - Print - Print preview - Page setup OR Firefox - Print - page setup This dialogue box is black. I can't move or adjust it. Nothing is on that screen.

When I print a webpage (ctrl P, or Firefox, print) nothing is printing.

I tried a suggestion of resetting by following the instructions here. That did not work. 

http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer
When I go to firefox - Print - Print preview - Page setup OR Firefox - Print - page setup This dialogue box is black. I can't move or adjust it. Nothing is on that screen. When I print a webpage (ctrl P, or Firefox, print) nothing is printing. I tried a suggestion of resetting by following the instructions here. That did not work. http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Athraithe ag Lexiekin ar

All Replies (2)

scoobidiver
scoobidiver
more options

It may be caused by an interfering extension or outdated graphics drivers. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Note: Update also your plugins using http://www.mozilla.org/plugincheck/.

justacoupe
justacoupe
more options

I just experienced this problem, and stumbled upon the cause and the fix. When I went to "File" and then "Print Preview" I was getting a "black" screen where the preview should have been. I tried the suggested fixes related to about:config printer settings and add-on's, etc... but it did not help.

Then, I looked at the "Page Set-up" when I was on the "Print Preview" page. The bottom margin (for whatever strange reason... have no clue) was set at a huge number of inches... like 43801.4 or some such. I changed it back to 0.3 inches... fixed it. Can print just fine now.

So... if all else fails: check your margin settings on page set-up.