This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why my print preview in firefox 12.0 (ubuntu x64, unity) is totally blank?

  • 2 fhreagra
  • 6 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó achaves

achaves
achaves
more options

The print preview in firefox 12.0 is totally blank. I can't print anything except header and footer. I use this utility to print in pdf files but the only thing I see is a black background window and nothing on it.

The print preview in firefox 12.0 is totally blank. I can't print anything except header and footer. I use this utility to print in pdf files but the only thing I see is a black background window and nothing on it.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Does this occur on all pages or only particular pages? If just a few pages, could you post a few sample URLs?

Have you tried updating or uninstalling the Print Edit extension to see whether that makes any difference?

Just in case the saved printer preferences have become corrupted, please try the "reset" described in this article (including all preferences as mentioned in the parenthetical for #3): http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Any improvement?

achaves
achaves Úinéir na ceiste
more options

Good day jscher2000,

I'm thankful for your concern and quick reply. Fortunately I solved my issue by full uninstall and install.

In my case, I think, the problem came up because I wanted to keep the ".mozilla" directory from Ubuntu 11.04. Now I have Ubuntu 12.04.

This time I got rid of that directory and installed a new Firefox 12.0 and worked. I lost some little things in the process... mainly because I only did backup of bookmarks.

By the way... I installed all the Add-ons I wanted, including Print Edit 8.4 and everything works fine.

I hope this gives some ideas to solve others people's problems.

Cheers to all ;-)

achaves