This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Videos not playing in Firefox

  • 2 fhreagra
  • 11 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó jhill10

jhill10
jhill10
more options

When I try to play videos on sites like YouTube or Newsy.com I just get a blank screen where the video should be. No error message.

When I try to play videos on sites like YouTube or Newsy.com I just get a blank screen where the video should be. No error message.

Réiteach roghnaithe

This may be caused by a recent Flash 11.3 update.

See:

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Réiteach Roghnaithe

This may be caused by a recent Flash 11.3 update.

See:

jhill10
jhill10 Úinéir na ceiste
more options

Many thanks for your rapid reply. I deactivated the RealPlayer download function and this has solved the problem—except that I now can't automatically download videos. ;-(