This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Jango no longer works since upgrading Firefox

more options

It seems like since I updated to Firefox 13, many things aren't displaying or working. Jango page loads but doesn't play, other websites which usually display flash or video presentations aren't working, such as pinkhouseimports.com, ganzestore.com and many others. How can I fix these?

It seems like since I updated to Firefox 13, many things aren't displaying or working. Jango page loads but doesn't play, other websites which usually display flash or video presentations aren't working, such as pinkhouseimports.com, ganzestore.com and many others. How can I fix these?

All Replies (1)

more options

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.