This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Cannot watch videos on youtube,

more options

Tried updating flash player, clearing cache and disabling hardware acceleration and still does not work. This was also happening before I updated to the new BETA version of Firefox. When I try using IE9 or Chrome everything works fine. Firefox was my primary browser, then one day for some reason it just stopped playing embedded videos and flash

Tried updating flash player, clearing cache and disabling hardware acceleration and still does not work. This was also happening before I updated to the new BETA version of Firefox. When I try using IE9 or Chrome everything works fine. Firefox was my primary browser, then one day for some reason it just stopped playing embedded videos and flash

All Replies (1)

more options

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.