This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox freezes on YouTube, IE doesn't

  • 2 fhreagra
  • 16 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó Starman125

more options

Yeah. For some reason, YouTube just doesn't want to work on Firefox. I've tried running it in Safe Mode, installing Flash Player again, and downgrading back to 13, but none of those solve my problem at all.

Meanwhile, Internet Explorer is running YouTube just fine.

I've also tried other Flash sites on Firefox; no problems at all. Can someone help?

Yeah. For some reason, YouTube just doesn't want to work on Firefox. I've tried running it in Safe Mode, installing Flash Player again, and downgrading back to 13, but none of those solve my problem at all. Meanwhile, Internet Explorer is running YouTube just fine. I've also tried other Flash sites on Firefox; no problems at all. Can someone help?

Réiteach roghnaithe

Are you participating in the HTML5 trial; does that make any difference?

http://www.youtube.com/html5/


When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies in the following dialog (this will log you out)

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

Read this answer in context 👍 3

All Replies (2)

more options

Réiteach Roghnaithe

Are you participating in the HTML5 trial; does that make any difference?

http://www.youtube.com/html5/


When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies in the following dialog (this will log you out)

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

more options

Ah, that was the problem. I cleared the cookies for Youtube and now it works. Thanks.