This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox becomes unresponsive every 5 minutes or so for about 30 seconds

  • 3 fhreagra
  • 6 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó dumdidadida

more options

About every 5 minutes Firefox will become unresponsive for a short time and then go back to normal. Before and after it sort of skips.

About every 5 minutes Firefox will become unresponsive for a short time and then go back to normal. Before and after it sort of skips.

Athraithe ag Zoden ar

All Replies (3)

more options

Hi,

Is this happening on certain sites/content?? You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information. If the problem persists, you can also temporarily Disable the Plugins in Tools (Alt + T) > Add-ons to check.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be). If the reset is okay, it would be a good idea to delete the old profile as otherwise it would be left intact with the previous data until deleted.

Managing profiles

Profiles Howto

more options

To clarify, this is happening regardless of what tab I'm on (though it could be one of the tabs I've left open while trying different things) disabling Add-ons fixes things though.

more options

You can now try to narrow it to the exact add-on that may be causing this, and try to update it, or keep it disabled. You can also post the result, there could be workarounds for a specific add-on in some cases.