This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My persona is stuck. I like personas, but I ccan't seem to change them.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó Matt_G

Kyle.Kessler
Kyle.Kessler
more options

My Firefox persona is stuck. I have even deleted the offending persona from my persona account and it still shows up. It show like the default persona. I have tried uninstalling personas and reinstalling to no avail. PLEASE HELP!

My Firefox persona is stuck. I have even deleted the offending persona from my persona account and it still shows up. It show like the default persona. I have tried uninstalling personas and reinstalling to no avail. PLEASE HELP!

All Replies (1)

Matt_G
Matt_G
more options

Hey Kyle.Kessler,

You should give Firefox reset a try. It'll keep all your personal data for you, but put everything back to factory fresh settings ;) It's great for situations where you could spend hours trying manually fix something.