Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Problem with main screen of firefox

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó MisoM

MisoM
MisoM
more options

After the upgrade from firefox 15.0 to firefox 16.0.2 is problem with main screen. At the top of the main screen shows the bar (caption bar of main form) as I win xp and under this caption is caption bar as win 7.

Firefox is run on the Windows Xp, if will by better, I can send screen but I do not know where is possible add image at this error report....

After the upgrade from firefox 15.0 to firefox 16.0.2 is problem with main screen. At the top of the main screen shows the bar (caption bar of main form) as I win xp and under this caption is caption bar as win 7. Firefox is run on the Windows Xp, if will by better, I can send screen but I do not know where is possible add image at this error report....

Réiteach roghnaithe

OK, problem has been solved, problem was with the extension Tab Mix Plus. i have old version of this extension, because at work is not possible make update directly, because I go to the Internet through a proxy. Download, update firefox extension directly via proxy is not possible ... I must download via other internet browser, so do not do it often...

Read this answer in context 👍 0

All Replies (4)

user633449
user633449
more options

Please create a screenshot of the problem you're seeing by following the guide mentioned at How do I create a screenshot of my problem?.

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Also, make sure to update firefox First. Update Firefox to the latest release

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
MisoM
MisoM Úinéir na ceiste
more options

I add screenshot. If I make FF update at home (windows 7) is all ok, problem is only at work an Windows XP

MisoM
MisoM Úinéir na ceiste
more options

Réiteach Roghnaithe

OK, problem has been solved, problem was with the extension Tab Mix Plus. i have old version of this extension, because at work is not possible make update directly, because I go to the Internet through a proxy. Download, update firefox extension directly via proxy is not possible ... I must download via other internet browser, so do not do it often...