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Firefox (17.0.1) no longer works with Adobe 10.1.4 and MAC OSX 10.7.5 Lion? Online disc. say Adobe 11.0 will not fix? Suggestions?

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I can open pdf files in safari, however my office products work more effectively with Firefox. Currently the firefox browser shows a blank screen when I try to launch pdf file within my work program. So I would really like to be able to use firefox as the browser. Is there an update or fix that will work? Although I am currently on Adobe 10.1.4. after reading online discussions it suggests that 11.0 doesn't work either and so I hate to try another update. Everything was working fine with old Adobe version (which I don't know which one that would have been and not sure if and/how to get it back) until last Sunday when my husband decided to update my Adobe without my permission. Can anyone help?

I can open pdf files in safari, however my office products work more effectively with Firefox. Currently the firefox browser shows a blank screen when I try to launch pdf file within my work program. So I would really like to be able to use firefox as the browser. Is there an update or fix that will work? Although I am currently on Adobe 10.1.4. after reading online discussions it suggests that 11.0 doesn't work either and so I hate to try another update. Everything was working fine with old Adobe version (which I don't know which one that would have been and not sure if and/how to get it back) until last Sunday when my husband decided to update my Adobe without my permission. Can anyone help?

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Update to Adobe 11 (it's more secure and better anyway, so you should update). Then try again.

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You can disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.