We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why doesn't request desktop website work?

more options

I installed the Firefox beta on my Nexus 7. The Request Desktop site option is present, but not on a More option under settings, but rather at the root directory. I did check this box, but when I go to sites...cwtv.com and www.espn.go.com beihg examples...I only get the mobile site! This is a problem, how can I address this?

I installed the Firefox beta on my Nexus 7. The Request Desktop site option is present, but not on a More option under settings, but rather at the root directory. I did check this box, but when I go to sites...cwtv.com and www.espn.go.com beihg examples...I only get the mobile site! This is a problem, how can I address this?

All Replies (2)

more options

Espn redirects to m.espn.go.com and does not redirect deskop user agents back to the desktop site. You can see this by visiting http://m.espn.go.com on a desktop browser.

The workaround for this is to install the Phony extension and set it to Deskop Firefox. and revisit the page.

https://addons.mozilla.org/en-US/android/addon/phony/

more options

Some sites read the navigator.userAgent property in JavaScript instead of looking at the User-Agent request header. This issue should be fixed by https://bugzilla.mozilla.org/show_bug.cgi?id=768035.