This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

i need help with my flash plugin. i have updated it, uninstalled and reinstalled it. i have down graded it. nothing seems to work.

angel222
angel222
more options

My flash plugin keeps crashing. i have updated it, uninstalled it, reinstalled it. i have down graded it. nothing seems to work. it has been doing this for about 4 months now. it stopped crashing for about a week and now it started again. please help

My flash plugin keeps crashing. i have updated it, uninstalled it, reinstalled it. i have down graded it. nothing seems to work. it has been doing this for about 4 months now. it stopped crashing for about a week and now it started again. please help

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Much has changed since Flash 11.3 was released in June, but you might want to try an old trick anyway. That is to disable the "protected mode" that is unique to Firefox on Windows Vista/7. See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

Does that make any difference?