This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My firefox preferences never save

  • 7 bhfreagra
  • 6 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó cor-el

more options

I can never get my firefox preferences to save. I try setting my firefox to use "custom settings" for history but it keeps resetting back to "remember history." It never saves cookies properly and firefox never remembers to keep me logged in on certain websites. It always logs me out everytime I restart my computer. I tried everything with no results.

I am using Windows 8.

I can never get my firefox preferences to save. I try setting my firefox to use "custom settings" for history but it keeps resetting back to "remember history." It never saves cookies properly and firefox never remembers to keep me logged in on certain websites. It always logs me out everytime I restart my computer. I tried everything with no results. I am using Windows 8.

All Replies (7)

more options

When you say you tried everything, did you check out the suggestions in this article: How to fix preferences that won't save?

more options

If you run the AVG security software, one of its features may clear your customizations. Please see this thread: How can I avoid firefox resetting my browser preferences when my antivirus software scans my computer.

more options

I'm using total defense security.

more options

God fucking damn it. I just went over to google chrome and it also doesn't save my fucking preferences.

What is going on?

more options

Oh and internet explorer doesn't save preferences either.

more options

Are changes lost immediately every time you close the browser, or on a schedule, e.g., overnight?

Are you running your web browsers in any kind of special security envelope or sandbox? When they are isolated from the system that way, browsers might not be able to make any persistent changes.

more options

The "Use custom settings for history" choice allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
Firefox shows the "Use custom settings for history" selection as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".
"Never Remember History" means that Private Browsing is active and "Always use private browsing mode" gets a check mark.