This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

why do I keep losing download helper

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó cor-el

ericlrsn
ericlrsn
more options

I keep losing download helper. its there in add on menu and enabled. is not present in tools menu and icon not present in view/toolbars/customize. If i reinstalled firefox it would be there for a few days then disappear.

I keep losing download helper. its there in add on menu and enabled. is not present in tools menu and icon not present in view/toolbars/customize. If i reinstalled firefox it would be there for a few days then disappear.

All Replies (2)

iamjayakumars
iamjayakumars
more options

Troubleshoot your Addons

May be your preferences not saved.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also check for problems with the localstore.rdf file.