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Getting recurring errors since last MS update

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kalya
kalya
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I have Win8. Since the last update a couple of days ago, Firefox keeps failing to display pages properly - I think any with tables. I am able to fix this temporarily by clearing the cache, but it recurs a couple of hours later.

I have Win8. Since the last update a couple of days ago, Firefox keeps failing to display pages properly - I think any with tables. I am able to fix this temporarily by clearing the cache, but it recurs a couple of hours later.

All Replies (2)

Andrew
Andrew
  • Moderator
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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.