Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Trying to log on to Citibank and get a page that says Java script is not enabled, but it is.

  • 2 fhreagra
  • 11 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó kobe

more options

I can log on to this site with Internet Explorer. With Firefox, once I enter my username and password and try to log on I get a page saying Java Script is not enabled. It is enabled and is the latest version.

I can log on to this site with Internet Explorer. With Firefox, once I enter my username and password and try to log on I get a page saying Java Script is not enabled. It is enabled and is the latest version.

All Replies (2)

more options
more options

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.