This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dúnadh an snáithe seo agus cuireadh sa chartlann é. Cuir ceist nua má tá cabhair uait.

How do I communicate in words how I resolved the question that I posed yesterday. The answers received were not the way to the solution.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó the-edmeister

more options

I simply want to acknowledge that I resolved the situation about which I posed a question to Mozilla support yesterday. I neglected to mention that I had already tried all the seemingly straightforward methods suggested in answers received to the question. I was finally able to restore download capability by undoing the change that was made to the TEMP & TMP variables, environmental variables under system information, that was done when my daughter followed instructions in her C++ class. We share laptops, and I did not know that the computer was being modified at the system level to possible the installation of the g++ compiler and its use.

I deleted the 'extra' from the path: C:\Documents and Settings\Customer\Local Settings\Temp;C:\Temp, the extra C:\Temp and downloading capability was restored. Thank all for attention to the question and the time taken to offer helpful advice, Comfuddled

I simply want to acknowledge that I resolved the situation about which I posed a question to Mozilla support yesterday. I neglected to mention that I had already tried all the seemingly straightforward methods suggested in answers received to the question. I was finally able to restore download capability by undoing the change that was made to the TEMP & TMP variables, environmental variables under system information, that was done when my daughter followed instructions in her C++ class. We share laptops, and I did not know that the computer was being modified at the system level to possible the installation of the g++ compiler and its use. I deleted the 'extra' from the path: C:\Documents and Settings\Customer\Local Settings\Temp;C:\Temp, the extra C:\Temp and downloading capability was restored. Thank all for attention to the question and the time taken to offer helpful advice, Comfuddled

All Replies (1)

more options

Original thread is here:

https://support.mozilla.org/en-US/questions/963184?esab=a&s=&r=1&as=s

Locking this thread as superfluous.