This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

What to do now that Adobe ended support for Flash Player 10.3?

  • 3 fhreagra
  • 11 leis an bhfadhb seo
  • 15 views
  • Freagra is déanaí ó bobover3

bobover3
bobover3
more options

Adobe ended support for Flash Player 10.3 on July 9. Downloads are no longer available anywhere that I can find. Adobe says 11.7 is now the "extended release" version. Since 10.3 has been the only solution when the latest Flash Player version won't work with Firefox, what do we do now? I have tested every Flash Player release after 10.3, and each starts crashing repeatedly after 24 hours. Each time, retreat to 10.3 was the only solution. The other suggestions in Firefox help don't work. I uninstalled 10.3 a few days ago to test 11.8 - the latest. It doesn't work with Firefox. Now I could only install 11.7. It hasn't failed yet, but it probably will tomorrow.

If Flash Player 11.8 and 11.7 don't work, and 10.3 is unavailable, what can we do?

Adobe ended support for Flash Player 10.3 on July 9. Downloads are no longer available anywhere that I can find. Adobe says 11.7 is now the "extended release" version. Since 10.3 has been the only solution when the latest Flash Player version won't work with Firefox, what do we do now? I have tested every Flash Player release after 10.3, and each starts crashing repeatedly after 24 hours. Each time, retreat to 10.3 was the only solution. The other suggestions in Firefox help don't work. I uninstalled 10.3 a few days ago to test 11.8 - the latest. It doesn't work with Firefox. Now I could only install 11.7. It hasn't failed yet, but it probably will tomorrow. If Flash Player 11.8 and 11.7 don't work, and 10.3 is unavailable, what can we do?

Réiteach roghnaithe

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
Read this answer in context 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Réiteach Roghnaithe

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
bobover3
bobover3 Úinéir na ceiste
more options

Thanks Cor-el. Much appreciated. This problem usually happens the day after I install a new version of Flash Player, so I won't know until tomorrow whether any of these ideas works. I've disabled Protected Mode for Flash. The consequences of the Protected Mode problem sound like what I've experienced, so I devoutly hope this will work. I'll let you know tomorrow.

bobover3
bobover3 Úinéir na ceiste
more options

Thanks Cor-el! Disabling Protected Mode turned out to be the solution. This has been bothering me for most of the past year. When Adobe closed Flash 10.3, I feared I'd have to give up Firefox. With your help, the problem was solved in minutes. Thanks!