This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does it take so long to empty the Firefox cache in Firefox 22?

  • 7 bhfreagra
  • 3 leis an bhfadhb seo
  • 75 views
  • Freagra is déanaí ó cor-el

more options

When I clear the cache it takes about 30 seconds now. My Mac will hang after clicking "Clear Now," and sometimes Firefox will crash.

When I clear the cache it takes about 30 seconds now. My Mac will hang after clicking "Clear Now," and sometimes Firefox will crash.

Réiteach roghnaithe

If Firefox detects that it crashed, it invalidates the cache and doesn't use its contents. If clearing the cache after a crash also causes a crash -- at a time when the cache is minimally used -- the files may be corrupted. Please see cor-el's message regarding physically deleting the files.

Read this answer in context 👍 0

All Replies (7)

more options

Are you only clearing the cache or other data like cookies as well?

Try to delete the cache folder directly on the hard drive.
You can find the location of the cache folder on the about:cache page, open this page via the location bar like a web page.

more options

I didn't ask how to delete the cache, I asked why is it crashing or hanging? I already know how to delete the cache.

more options

Are you saying the cache cleared quickly for you in Firefox 21? For me, clearing the cache locks up Firefox for several minutes -- on the rare occasion that I do it... (I do allow Firefox the full 350MB it wants to use.)

more options

I am saying that it hangs and/or crashes, in Firefox 22 when clearing the cache, and I was asking if there was a fix to this?

more options

Réiteach Roghnaithe

If Firefox detects that it crashed, it invalidates the cache and doesn't use its contents. If clearing the cache after a crash also causes a crash -- at a time when the cache is minimally used -- the files may be corrupted. Please see cor-el's message regarding physically deleting the files.

more options

Thanks.

Athraithe ag saneman ar

more options

The cache shouldn't get corrupted under normal circumstances.
You may have security software causing this if it happens regularly.