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One of our application user reported that She always sees old cached data in the Firefox even after clearing cache. She is using MAC &FF22.0, yahoo edition 1.20

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One of our application user reported that She always sees old cached data in the Firefox even after clearing cache. Any changes made on server are not reflected back in Firefox.

She is using MAC & Firefox 22.0, yahoo edition 1.20

One of our application user reported that She always sees old cached data in the Firefox even after clearing cache. Any changes made on server are not reflected back in Firefox. She is using MAC & Firefox 22.0, yahoo edition 1.20

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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Maybe the ISP or router is caching data.

You can try to reset (power off/on) the router.