This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox briefly opens, then crashes when I click on a link in a Thunderbird message. If Firefox is already running, no problem.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó kobe

more options

Latest version of Firefox (23.0) Thunderbird version 2.0.0.24 Can't test in safe mode b/c problem has to with FF opening automatically when you click on an email link. Latest of many crash report numbers:

   Crash ID: bp-6e0133b7-430e-495c-88b8-61a762130807
Latest version of Firefox (23.0) Thunderbird version 2.0.0.24 Can't test in safe mode b/c problem has to with FF opening automatically when you click on an email link. Latest of many crash report numbers: Crash ID: bp-6e0133b7-430e-495c-88b8-61a762130807

Réiteach roghnaithe

The current version of Thunderbird is 17, update to it.

Read this answer in context 👍 0

All Replies (1)

more options

Réiteach Roghnaithe

The current version of Thunderbird is 17, update to it.