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Adobe has stopped auto loading when I choose " print " option on a website that provides me with a PDF format statement. Mozilla or Adobe setting?

MrsJ
MrsJ
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Both mozilla and Adobe have been updated. Should I be looking into Adobe or Firefox for a setting change to enable adobe to be auto loaded when accessing a PDF format statement by a "print" button on a website?

Both mozilla and Adobe have been updated. Should I be looking into Adobe or Firefox for a setting change to enable adobe to be auto loaded when accessing a PDF format statement by a "print" button on a website?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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This is on your Android device? Does Firefox show that it is downloading the PDF? Usually that will appear first and then the file will be launched in the Adobe app. If nothing happens after it is downloaded, does it appear on the Downloads list on the menu and, of so, can you open it normally from there or is that also not working?

(If you are asking about a different platform, please provide more information on which one it is.)