This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Process: firefox [6528] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: firefox Version: 26.0 (2613.12.5) Cod

michael_d_barrett
michael_d_barrett
more options

Firefox 25 & 26 crash when I try to print. Process: firefox [6528] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: firefox Version: 26.0 (2613.12.5) Code Type: X86-64 (Native) Parent Process: firefox [5971] Responsible: firefox [5971] User ID: 501

Date/Time: 2014-01-06 10:20:34.711 -0800 OS Version: Mac OS X 10.9.1 (13B42) Report Version: 11 Anonymous UUID: 1E241796-603E-82B7-3CD1-2194171E8AD4

Sleep/Wake UUID: 4ECC2D15-FC31-40CA-9E02-DBB24829B78C

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:

      • multi-threaded process forked ***

crashed on child side of fork pre-exec

      • error for object 0x107be6440: pointer being realloc'd was not allocated
Firefox 25 & 26 crash when I try to print. Process: firefox [6528] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: firefox Version: 26.0 (2613.12.5) Code Type: X86-64 (Native) Parent Process: firefox [5971] Responsible: firefox [5971] User ID: 501 Date/Time: 2014-01-06 10:20:34.711 -0800 OS Version: Mac OS X 10.9.1 (13B42) Report Version: 11 Anonymous UUID: 1E241796-603E-82B7-3CD1-2194171E8AD4 Sleep/Wake UUID: 4ECC2D15-FC31-40CA-9E02-DBB24829B78C Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: *** multi-threaded process forked *** crashed on child side of fork pre-exec *** error for object 0x107be6440: pointer being realloc'd was not allocated

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Does the problem occur right when you're trying to call up the Print dialog, or after you click OK to start printing?

In case the problem is some accumulated settings related to your printer, please try the "reset" steps in this article: Fix printing problems in Firefox.

I wonder whether Firefox is recording any information about these crashes, or whether the only information available is Apple's data? Please check the support article "Firefox Crashes" (especially the last section) for steps to locate crash information in Firefox, and if you find recent crash IDs corresponding to these crashes, you can submit the data to Mozilla and then post some of the recent ones here.

michael_d_barrett
michael_d_barrett Úinéir na ceiste
more options

jsher, Firefox crashes immediately when I try to print a web page. I tried resetting the print_printer as you suggested, with no success. I then restarted Firefox in safe mode and was able to print, so I think it is an extension problem.

Thanks for your support. Mike Barrett