This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dúnadh an snáithe seo agus cuireadh sa chartlann é. Cuir ceist nua má tá cabhair uait.

Cannot delete History and Top Sites

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó Roland Tanglao

more options

Hi there,

I am running Firefox Mobile 26.0.1 on a Fairphone with Android 4.2.2. I am fully aware of how I should remove the History (and Top Sites): Settings -> Privacy -> Clear private data -> (selecting all) Clear data

After doing this, I even get the "Private data cleared" alert pop-up, but it has no effect! All the history and top sites are still there.

I just un- and reinstalled the app from the play-store, so there should be no add-ons present any more. Previously, I had the app "CleanQuit" installed. (https://addons.mozilla.org/de/android/addon/cleanquit/) It clears the history on closing Firefox which did indeed work. But I cannot delete the history in the way described above...

Best regards, Dieter

Hi there, I am running Firefox Mobile 26.0.1 on a Fairphone with Android 4.2.2. I am fully aware of how I should remove the History (and Top Sites): Settings -> Privacy -> Clear private data -> (selecting all) Clear data After doing this, I even get the "Private data cleared" alert pop-up, but it has no effect! All the history and top sites are still there. I just un- and reinstalled the app from the play-store, so there should be no add-ons present any more. Previously, I had the app "CleanQuit" installed. (https://addons.mozilla.org/de/android/addon/cleanquit/) It clears the history on closing Firefox which did indeed work. But I cannot delete the history in the way described above... Best regards, Dieter

Réiteach roghnaithe

Hi again,

I was just looking at another issue I was having with add-on entries disappearing from the menu. I found it to be bug 832990.

After disabling the "don't keep activities" checkbox in the developer settings, I am now able to clear history as it should be!!

Read this answer in context 👍 0

All Replies (2)

more options

Réiteach Roghnaithe

Hi again,

I was just looking at another issue I was having with add-on entries disappearing from the menu. I found it to be bug 832990.

After disabling the "don't keep activities" checkbox in the developer settings, I am now able to clear history as it should be!!

more options

Hi all!

Locking this thread since Dieter found a solution.

As always ask a new question if this problem occurs and unchecking "Don't keep activities" doesn't fix it.

...Roland