This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox errors when in outlook webmail

  • 2 fhreagra
  • 5 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó jwittlock

jwittlock
jwittlock
more options

When any of the users on my network open Outlook webmail through Firefox, they are experiencing the error below (randomly throughout the day). When you try to close the error, it does not go away. F5 will clear the error so they can continue to work, but it continues to be disruptive.

Error A Web browsing error occurred. The entire error report is listed below: Hide Report

View Privacy Statement

Client Information ------------------ User Agent: Mozilla/5.0 (Windows NT 6.1; rv:27.0) Gecko/20100101 Firefox/27.0 CPU Class: Platform: Win32 System Language: User Language: en-US CookieEnabled: true Exception Details ----------------- Date: Wed Feb 19 2014 10:42:08 GMT-0500 (Eastern Standard Time) Message: uncaught exception: cannot cancel the callback when it is already finished or cancelled Url: Line: 0 Call Stack ---------- undefinedwindow$onerror@https://owa.lgca.org/owa/14.0.702.0/scripts/premium/uglobal.js:1 function Array$get_Length(){return this.length} function Array$get_Item(index){return this[index]} function Array$get_Enumerator(){return new Owa.Collections.ListEnumerator(this)} function Array$remove(oItem){var index=this.indexOf(oItem);if(index>-1){this.splice(index,1)}return(index>-1)} function Array$removeAt(iIndex){if(iIndex<this.length){this.splice(iIndex,1);return true}return false} function Array$add(oItem){this.push(oItem)} function Array$clone(){return this.slice()}
When any of the users on my network open Outlook webmail through Firefox, they are experiencing the error below (randomly throughout the day). When you try to close the error, it does not go away. F5 will clear the error so they can continue to work, but it continues to be disruptive. Error A Web browsing error occurred. The entire error report is listed below: Hide Report View Privacy Statement Client Information ------------------ User Agent: Mozilla/5.0 (Windows NT 6.1; rv:27.0) Gecko/20100101 Firefox/27.0 CPU Class: Platform: Win32 System Language: User Language: en-US CookieEnabled: true Exception Details ----------------- Date: Wed Feb 19 2014 10:42:08 GMT-0500 (Eastern Standard Time) Message: uncaught exception: cannot cancel the callback when it is already finished or cancelled Url: Line: 0 Call Stack ---------- undefinedwindow$onerror@https://owa.lgca.org/owa/14.0.702.0/scripts/premium/uglobal.js:1 function Array$get_Length(){return this.length} function Array$get_Item(index){return this[index]} function Array$get_Enumerator(){return new Owa.Collections.ListEnumerator(this)} function Array$remove(oItem){var index=this.indexOf(oItem);if(index>-1){this.splice(index,1)}return(index>-1)} function Array$removeAt(iIndex){if(iIndex<this.length){this.splice(iIndex,1);return true}return false} function Array$add(oItem){this.push(oItem)} function Array$clone(){return this.slice()}

All Replies (2)

guigs
guigs
more options

Hi jwittlock,

Does this also happen in another browser? The error that you gave is a warning that a function call is cancelling a completed script. Please check with outlook webmail if this happens in multiple browsers.

The nonresponsive script on my webmail also shows up when I leave the tab open through out the day. I have added these knowledge base articles that help me impove this and make the nocitce go away.JavaScript settings and preferences for interactive web pages Warning Unresponsive script - What it means and how to fix it

jwittlock
jwittlock Úinéir na ceiste
more options

This is only happening in Firefox. We have users that prefer (and use) IE and Chrome, and there are no errors when using those browsers.

I have tried, running Firefox in Safe Mode (thinking there was an add-on causing the issue), resetting all Firefox settings to default, and completely un-installing and re-installing the Firefox browser, and the issue remains.