This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 resposta
  • 9 have this problem
  • 9 views
  • Last reply by FredMcD

more options

Constant crashing on any Fanduel.com pages. Just began today, never have experienced this before. Not happening on any other website. Happens in Safe Mode or Normal Mode. Happens with Addons Disabled or not. All Addons up to date. All Plugins up to date. Firefox Up to date. Win7 x64 OS.

bp-81a2919d-9d9d-4971-9008-b169c2140524 5/24/2014 10:05 AM bp-2e050e0f-27e3-4199-a7c2-613e22140524 5/24/2014 10:03 AM bp-286045c8-d7a5-4de0-aebc-0d4fd2140524 5/24/2014 10:00 AM bp-c4e8224f-c57a-4497-a7ce-ef35e2140524 5/24/2014 9:57 AM bp-61c09f13-2c7f-46c4-8847-2b26d2140524 5/24/2014 9:57 AM bp-0067fbd4-f114-4558-87a3-6c24e2140524 5/24/2014 9:57 AM bp-f4196aec-4cc4-4b96-bb61-1fe7a2140524 5/24/2014 9:56 AM bp-2fcb229d-3bc1-45fe-bc17-c82562140524 5/24/2014 9:48 AM bp-a8307035-0d2d-4445-8543-d95b32140524 5/24/2014 9:45 AM bp-c8b7a8cb-6988-47b4-8b02-26cb22140524 5/24/2014 9:38 AM

Constant crashing on any Fanduel.com pages. Just began today, never have experienced this before. Not happening on any other website. Happens in Safe Mode or Normal Mode. Happens with Addons Disabled or not. All Addons up to date. All Plugins up to date. Firefox Up to date. Win7 x64 OS. bp-81a2919d-9d9d-4971-9008-b169c2140524 5/24/2014 10:05 AM bp-2e050e0f-27e3-4199-a7c2-613e22140524 5/24/2014 10:03 AM bp-286045c8-d7a5-4de0-aebc-0d4fd2140524 5/24/2014 10:00 AM bp-c4e8224f-c57a-4497-a7ce-ef35e2140524 5/24/2014 9:57 AM bp-61c09f13-2c7f-46c4-8847-2b26d2140524 5/24/2014 9:57 AM bp-0067fbd4-f114-4558-87a3-6c24e2140524 5/24/2014 9:57 AM bp-f4196aec-4cc4-4b96-bb61-1fe7a2140524 5/24/2014 9:56 AM bp-2fcb229d-3bc1-45fe-bc17-c82562140524 5/24/2014 9:48 AM bp-a8307035-0d2d-4445-8543-d95b32140524 5/24/2014 9:45 AM bp-c8b7a8cb-6988-47b4-8b02-26cb22140524 5/24/2014 9:38 AM

All Replies (1)

more options

Is it only crashing on Fanduel.com, and no where else?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Then; Tools > Options > Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

Press the <Alt> or <F10> key to bring up the tool bar. Then Tools > Options > Privacy.

Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar.. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.