This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can receive mail but can not send mail

  • 1 resposta
  • 1 has this problem
  • 11 views
  • Last reply by christ1

more options

We have a Charter Business account. All of our email programs can receive email but none can send. When I call Charter they say the problem is with the email program and not them since we can send from their web portal. When send we get the message smtp.charter-business.net has timed out.

We have a Charter Business account. All of our email programs can receive email but none can send. When I call Charter they say the problem is with the email program and not them since we can send from their web portal. When send we get the message smtp.charter-business.net has timed out.

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/cannot-send-messages

Webmail has got nothing to do with it, and is completely independent.