This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

sync does not accept my e-mail

bvnglvdesh
bvnglvdesh
more options

set firefox 29, checked in, made ​​a sync, and then broke my hard drive. Now I bought a new and trying to get in sync, but it does not accept my e-mail! I really thought that was used a different e-mail, but he did not prinmaet generally not one of them! password recovery is the same! what do I do? I am very upset

set firefox 29, checked in, made ​​a sync, and then broke my hard drive. Now I bought a new and trying to get in sync, but it does not accept my e-mail! I really thought that was used a different e-mail, but he did not prinmaet generally not one of them! password recovery is the same! what do I do? I am very upset

All Replies (2)

guigs
guigs
more options

Hi bvnglvdesh, Thank you for your question. At this time there is a new sync that came out with the latest version of Firefox.

Please make sure that the old account was not set up on the old sync. Sync your Firefox bookmarks, history, passwords and more and How do I set up Sync on my computer?

Please post back if you have more questions.

the-edmeister
the-edmeister
  • Moderator
more options

What's the domain name for your email?

Like gmail.com. I have seen one report of a problem with .eu domains mentioned here.