This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox loses all charakters after disabling an add-on

  • 6 respostas
  • 5 have this problem
  • 6 views
  • Last reply by cor-el

more options

Im am using Firefox 29. When I disable the add-on "antialasing tuner" [1], firefox becomes unusable, it loses all charakters. See here: http://s1.directupload.net/images/140612/e3iu9l8x.png

How can a disabled add-on cause this? The Problem is, the add-on does not work with firefox 30, so I have to disable it, but then firefox becomes unusable. What can I do?

[1] https://addons.mozilla.org/de/firefox/addon/anti-aliasing-tuner/

Im am using Firefox 29. When I disable the add-on "antialasing tuner" [1], firefox becomes unusable, it loses all charakters. See here: http://s1.directupload.net/images/140612/e3iu9l8x.png How can a disabled add-on cause this? The Problem is, the add-on does not work with firefox 30, so I have to disable it, but then firefox becomes unusable. What can I do? [1] https://addons.mozilla.org/de/firefox/addon/anti-aliasing-tuner/

Chosen solution

I have found a part of the problem.

If I set

gfx.content.azure.enabled

to false, the charakters are gone.

As I can see this setting is used to disable the anti-alasing for the font in firefox. Is there another way to disable the antialasing? The text in my firefox looks with antialasing quite washy.

Ler a resposta no contexto 👍 0

All Replies (6)

more options

This looks as if it would be useful but do not use it until someone with particular experience is happy to verify it; and they may supply an alternative. http://www.quicklyuninstall.com/article/Quickly-Uinstall-Anti-Aliasing-Tuner-11.08.18.01.html Your system details actually show Fx 24.6. Is that a different computer?

more options

I am unshure to do that. Maybe the instructions cause the same problem as simply disabling the add on. And then my profile is completely lost.

Regarding the 24.6, I went back to the LTS Version until I know what to do.

more options

Chosen Solution

I have found a part of the problem.

If I set

gfx.content.azure.enabled

to false, the charakters are gone.

As I can see this setting is used to disable the anti-alasing for the font in firefox. Is there another way to disable the antialasing? The text in my firefox looks with antialasing quite washy.

more options

I meant

gfx.font_rendering.cleartype_params.rendering_mode

more options

The thing is, I have deactivated cleartype on my windows and I also don't want anti-alasing in my firefox.

more options

Try to create a new Boolean pref on the about:config page via the right-click context menu with the name layout.paint_rects_separately and set the value to true and leave hardware acceleration enabled.