Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My security software says that I have a virus Trojan.Script.483139. It is located in the AppData\Roaming\Thunderbird\Profiles folder. Is this from you?

more options

The directly path is Users\Chris\AppData\Roaming\Thunderbird\Profiles\sqmsakij.default\ImapMail\imap.googlemail.com\...changelog.htm

The directly path is Users\Chris\AppData\Roaming\Thunderbird\Profiles\sqmsakij.default\ImapMail\imap.googlemail.com\...changelog.htm

All Replies (1)

more options

I can't find a changelog.htm in my folders.

Maybe that's an attachment to a message you got? I think it's dangerous to have security software try to rip out an attachment -- who knows what that might do to your mailbox. But if you see an attachment with that name, don't open it. (Unless you are software developer, you probably weren't going to be tempted by a change log anyway.)

If you can figure out the full path (the missing ... part might be helpful), maybe it will show which folder this message is in. Could be in Junk.