This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Message Filters fail during receiving emails

  • 1 resposta
  • 4 have this problem
  • 1 view
  • Last reply by Matt

JavaMania
JavaMania
more options

When receiving email, I often get the following Alert message for items I have setup for filtering:

The messages could not be filtered to folder 'folder-name' because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

Neither of the possible issues stated are true. I have several filters. Some work fine while others fail.

If I subsequently Run Filters on Folder option against the Inbox, all filters run without issue.

I have tried compacting the folders as well as rebuilding the global database indexes, but the problem persists.

When receiving email, I often get the following Alert message for items I have setup for filtering: The messages could not be filtered to folder 'folder-name' because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again. Neither of the possible issues stated are true. I have several filters. Some work fine while others fail. If I subsequently Run Filters on Folder option against the Inbox, all filters run without issue. I have tried compacting the folders as well as rebuilding the global database indexes, but the problem persists.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Try excluding your profile folder from on access scanning by your anti virus program.

I am guessing, but guess that the filter moves a message, the av scans it and the filter tries again while the scanning is happening. Most likely the size on disk affects the error rate. The larger the folder the slower the scan would be.