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Vista crashed, did factory reset, downloaded and installed Thunderbird, can I get messages and contacts from windows backup

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  • 1 has this problem
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  • Last reply by christ1

westjim
westjim
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Did a factory reset of Windows Vista. Had Thunderbird before, downloaded and installed after reset. I have a windows backup on external drive that was made about a week before the crash. Would the old contacts and messages be on this windows backup? If so, how to retrieve?

Did a factory reset of Windows Vista. Had Thunderbird before, downloaded and installed after reset. I have a windows backup on external drive that was made about a week before the crash. Would the old contacts and messages be on this windows backup? If so, how to retrieve?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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What you need is your Thunderbird profile folder. Check whether that's in your backup. http://kb.mozillazine.org/Profile_folder_-_Thunderbird