We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

How do I recover my saved messages from external backup

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by finitarry

paulboca
paulboca
more options

several of my local folder mailboxes somehow got deleted. I have an external HD and went back to my backup from several months ago and restored the files to the mailboxes. It showed files recovered. BUT, the emails are still NOT in my current mailboxes. How do I recover them?? I restored them to

C:/Users/Paul Desktop/AppData/Roaming/Thunderbird/Profiles/bluf3f01.default/Mail/Local Folders/Passwords

several of my local folder mailboxes somehow got deleted. I have an external HD and went back to my backup from several months ago and restored the files to the mailboxes. It showed files recovered. BUT, the emails are still NOT in my current mailboxes. How do I recover them?? I restored them to C:/Users/Paul Desktop/AppData/Roaming/Thunderbird/Profiles/bluf3f01.default/Mail/Local Folders/Passwords

All Replies (1)

finitarry
finitarry
more options

There should not be another folder inside Local Folders, at least not for the accounts. Try moving the account information to .../Local Folders.