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do not receive TB email to verify my email, Can't Download and install Tb on New Computer catch 22

  • 4 respostas
  • 1 has this problem
  • 9 views
  • Last reply by Lovu2x3

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New computer Apr 14 died in May. Have aNew computer and can not download TB to machine with out password. BUT email sent from TB to me to verify my email address does not arrive in my Yahoo mail, normal or spam. SO I can't follow directions to get new password. Yahoo mail works ok when I am on Yahoo, but I want to get TB back so I can have my old mail folders and address book etc

New computer Apr 14 died in May. Have aNew computer and can not download TB to machine with out password. BUT email sent from TB to me to verify my email address does not arrive in my Yahoo mail, normal or spam. SO I can't follow directions to get new password. Yahoo mail works ok when I am on Yahoo, but I want to get TB back so I can have my old mail folders and address book etc

Chosen solution

No idea where you are trying to get the Thunderbird program but there is no password, no verification email. Use the official site and get the software.

https://www.mozilla.org/en-US/thunderbird/?icn=tabz

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All Replies (4)

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Thunderbird has nothing to do with your email password or will they be sending a verification email. Work with your email provider to reset your password.

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There is nothing wrong with my email password in Yahoo mail.

Thunderbird will not let me download TB program until I respond to an email

sent to me to verify I actually am the person whose email I put in TB.

Just like the one sent to me from Mozilla Support. ???? However, I never got one from TB to which I could respond!!!

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Chosen Solution

No idea where you are trying to get the Thunderbird program but there is no password, no verification email. Use the official site and get the software.

https://www.mozilla.org/en-US/thunderbird/?icn=tabz

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Many thanks, You are correct. Problem solved.