This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

when i press the letter A while an email is highlighted it dissapears, where has it gone?

  • 4 respostas
  • 3 have this problem
  • 3 views
  • Last reply by effy

effy
effy
more options

I highlighted an email in thunderbird in order to read it and inadvertently I his the letter A ( I think, unless it was the letter R) and the email disappeared and it isn't in Trash. Where did it go to?

thanks evan

I highlighted an email in thunderbird in order to read it and inadvertently I his the letter A ( I think, unless it was the letter R) and the email disappeared and it isn't in Trash. Where did it go to? thanks evan

Chosen solution

Maybe these steps in the link below will help.

https://support.mozilla.org/en-US/kb/archived-messages

Ler a resposta no contexto 👍 1

All Replies (4)

goldensword
goldensword
more options

If an email is highlighted and you hit "A", the email is archived. Check your archive folder.

effy
effy Question owner
more options

thank you. I thought of that, except, I have no Archive folder. I went even a step further, I created an Archive folder. I went to my inbox to an email and pressed A it disappeared, but, it isn't in the Archive folder I created.

????

goldensword
goldensword
more options

Chosen Solution

Maybe these steps in the link below will help.

https://support.mozilla.org/en-US/kb/archived-messages

effy
effy Question owner
more options

thank you very much that was a great link it showed me that my archived email was going to a totally different folder, than you an archive one.

thank you