This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some sites I can't drag and drop to the bookmark toolbar.

  • 10 respostas
  • 4 have this problem
  • 4 views
  • Last reply by FredMcD

more options

My bank recently changed their login page so I had to update my bookmark for them.

For some reason, when I drag the site icon onto the bookmark toolbar it doesn't add the site but instead puts a line with an arrow pointing down on top of it (almost looks like a Microsoft word editing markup).

Some sites work fine, for instance I was able to drag cnn.com to my bookmark toolbar and it worked as expected.

My bank recently changed their login page so I had to update my bookmark for them. For some reason, when I drag the site icon onto the bookmark toolbar it doesn't add the site but instead puts a line with an arrow pointing down on top of it (almost looks like a Microsoft word editing markup). Some sites work fine, for instance I was able to drag cnn.com to my bookmark toolbar and it worked as expected.

All Replies (10)

more options

please try to drag the url of the page of your banks login page it will surly work.

regards, Gautam sharma.

more options

Is there sufficient room on the Bookmarks Toolbar for the title of that bookmark?

Otherwise the bookmark might get moved to the overflow drop-down list and you need to click the chevron and possibly edit the title to make it shorter.

more options

Hmmm, good try but there is only a couple of bookmarks on the toolbar and the "Cheveron" does not appear to be click able or editable.

more options

Here is the site I am trying to add to the toolbar:

https://easyweb.td.com/waw/idp/login.htm?execution=e2s1

more options

No problem to drag the tab on the Bookmarks Toolbar to bookmark the page.

more options

Hmmm, perhaps time to remove and re-install firefox

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Looks like safe mode didn't make a difference either.

more options

Does it work if you drag it into the Bookmarks Sidebar > Bookmarks Toolbar folder?

Ctrl + B to open the Bookmarks Sidebar, then open the Bookmarks Toolbar folder.

the-edmeister modificouno o

more options

If you already have that book mark, that might be the problem.

Try this. go to the log-in page. Click the bookmark star. Then click it again. A small popup should come up with the bookmark's current information. On the Folder line, go to the far right and press the down arrow. Select the bookmarks toolbar.