This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I've followed all the recommended steps for disk space limitations and still cannot download emails. Recommendations please.

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by Matt

Opusprime
Opusprime
more options

I'm running the latest OS on my iMac, and I do not use anti-virus software. I have deleted all but a few emails from my Trash and compacted all folders. The Alert message, "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." continues to appear.

I'm running the latest OS on my iMac, and I do not use anti-virus software. I have deleted all but a few emails from my Trash and compacted all folders. The Alert message, "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." continues to appear.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

the issue can be caused by a lack of physical disk space, a lack of quota in the disk (user account full), file locking and contention (such a an anti virus or backup program trying to access the same space at the same time. Time machine features in some peoples problems) or as the message suggest large Thunderbird files. As you have looked at the Thunderbird issues, perhaps it is time to look t the broader picture.