This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

How do I check the permissions for a specific user account for Firefox folders and files like the datastore containing the browser plugins?

  • 2 respostas
  • 2 have this problem
  • 1 view
  • Last reply by Ejv08732

Ejv08732
Ejv08732
more options

I was unable to download Adobe Flashplayer version 14.0.0.145. I would go to sites that due to content utilized Adobe Flashplayer and the site would ask do you want to download. I would say yes. Firefox would indicate the plugin was installed. There was a copy of the app installed on my hard drive when you checked the 'Program & Features' option in the Control panel, but when you went and checked the list of plugins in Firefox version 30 the Adobe Flashplayer was not listed. I ended up taking it to a local technician who trace the problem back to bad configuration of permissions. Can you enrich that explanation for me? Is permission Windows related versus browser related? What file or folder's permissions should I be checking? How do I do that?

I was unable to download Adobe Flashplayer version 14.0.0.145. I would go to sites that due to content utilized Adobe Flashplayer and the site would ask do you want to download. I would say yes. Firefox would indicate the plugin was installed. There was a copy of the app installed on my hard drive when you checked the 'Program & Features' option in the Control panel, but when you went and checked the list of plugins in Firefox version 30 the Adobe Flashplayer was not listed. I ended up taking it to a local technician who trace the problem back to bad configuration of permissions. Can you enrich that explanation for me? Is permission Windows related versus browser related? What file or folder's permissions should I be checking? How do I do that?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can find the latest Flash player versions for Firefox on this page:

Ejv08732
Ejv08732 Question owner
more options

The issue was not in finding the correct version of Adobe Flash Player. The issue was that my signon did not have the appropriate permissions to make a modification to the Firefox browser; thus while I was able to download and execute the Adobe Flashpalyer installer without issue, the plugin list in the browser never was updated to reflect the new app (Flashplayer) that had been installed locally. This is fixed now. The technician that fixed it said it was due to the permissions on my account which is classified as an admin being corrupted. I wanted further details regarding these permissions; so I can check it myself should it happen again in the future.