This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Incorrect extension for firefox download

camilobloooddrunk
camilobloooddrunk
more options

Just reinstalled a clean Windows. First download: Firefox of course :P Trying to download Firefox in Spanish or English gave issues with Internet Explorer. Steps: -Google "firefox descarga" (or) download -Click on download firefox -See filename "Firefox Setup Stub 31_0_exe" -Click on Open (fails of course) -Click on Save (fails) -Click on Save As (fails), click on retry, now it downloads correctly. -Rename "Firefox Setup Stub 31_0_exe" to "Firefox Setup Stub 31_0.exe" in order to open it. Why is this happening? Please try and fix it asap, users with less skills will get extremely confused. Glad to help :)

Just reinstalled a clean Windows. First download: Firefox of course :P Trying to download Firefox in Spanish or English gave issues with Internet Explorer. Steps: -Google "firefox descarga" (or) download -Click on download firefox -See filename "Firefox Setup Stub 31_0_exe" -Click on Open (fails of course) -Click on Save (fails) -Click on Save As (fails), click on retry, now it downloads correctly. -Rename "Firefox Setup Stub 31_0_exe" to "Firefox Setup Stub 31_0.exe" in order to open it. Why is this happening? Please try and fix it asap, users with less skills will get extremely confused. Glad to help :)

Chosen solution

Nevermind, problem solved.

Ler a resposta no contexto 👍 0

All Replies (2)

James
James
  • Top 25 Contributor
  • Moderator
more options

So you are trying to download from mozilla.org ?

Maybe a software firewall or antivirus is having a issue with the stub setup so try the full setup from https://www.mozilla.org/en-US/firefox/all/

camilobloooddrunk
camilobloooddrunk Question owner
more options

Chosen Solution

Nevermind, problem solved.