This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I received an update to Thunderbird on 8/15 or 8/16. Ever su=ince I got it I have been having trouble with adressees names coming up in red. Help

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

schooleyf
schooleyf
more options

Ever since I received a Thunderbird update, I have been having a problem with addresses names coming up in red letters. The addressees are in my address book. I don't have faith that these Emails are going out OK. I get feedback from some of the addressees that they didn't receive either my Email or the attachment but this seems to be random. I never had any of these problems before the recent upgrade.

Ever since I received a Thunderbird update, I have been having a problem with addresses names coming up in red letters. The addressees are in my address book. I don't have faith that these Emails are going out OK. I get feedback from some of the addressees that they didn't receive either my Email or the attachment but this seems to be random. I never had any of these problems before the recent upgrade.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Yes this is a bug, the red letters do not interfer with sending of emails, it is only displayed in red font. Please vote for this bug:

If you want to go back to previous version, uninstall the curent version and download 24.6:

  • choose the option for your OS eg: Windows = win32
  • choose prefered language eg: en-GB = English British
  • download the .exe file.
Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

There is also a similar bug where the email address is being incorrectly completed and may also be in red font. These email addresses are entered in a way that seems invalid. So perhaps may not be getting through. If you had anything like what has been described at the following bug, please vote for it.